Shipping Policy
Delivery Methods
Logistics Partners:
- Home Delivery: Black Cat (limited to Taiwan's main island)
- Convenience Store Pickup: 7-11, FamilyMart (Taiwan's main island and outer islands)
Delivery Time/Regions:
Home Delivery:
- Delivery Time: 2-7 days
- Applicable Regions: Taiwan's main island
Convenience Store Pickup:
- Delivery Time: 2-7 days
- Applicable Regions: Taiwan's main island
Mailing (Outer Island Regions):
- Delivery Time: 2-7 days
- Applicable Regions: Taiwan's outer islands
Shipping Instructions
- Orders will be shipped approximately 2 business days after the order is placed (excluding the day of order and holidays).
- Delivery times are from Monday to Friday. No deliveries are arranged on weekends.
- If there are many orders during festive holidays or due to force majeure factors such as natural disasters, shipping may be delayed.
- For [Home Delivery]: The actual delivery situation will depend on the route arranged by the delivery driver.
- For [Convenience Store Pickup]: Please pay attention to the arrival notification SMS and pick up the package within 7 days of its arrival. Failure to pick up the package without a valid reason will result in the customer bearing the cost of the shipping loss.
