Dear Valued Customer
Heshun Ben Cao will never ask for your financial account or credit card information via SMS or phone call under any name or reason. We also will not request that you visit a bank counter or operate an ATM through the aforementioned methods.
If you receive such calls or messages, please stay alert and do not follow instructions from unknown callers. If in doubt, please contact us immediately at 03-3390041 or call the National Police Agency Anti-Fraud Hotline at 165 for verification.
When you receive a call with a prefix like "+", "+2", or "+886", please be extra cautious. Be aware of the possibility of phone number spoofing or impersonation of specific companies, banks, or judicial authorities. Do not click on suspicious links or accept friend invitations or messages from unknown contacts on LINE.
Common fraud tactics include claiming "duplicate orders" or "incorrect installment payments" to gain consumer trust and then requesting online banking or ATM operations. If the call is related to banking matters, please contact your bank directly. If the call asks you to perform account operations or provide information, please refuse to reduce the risk of fraud.
Please also regularly change your passwords, strengthen password complexity (using a mix of uppercase and lowercase letters and numbers), and avoid entering account information on public computers to enhance information security.
Best wishes,
165 National Anti-Fraud Website: https://165.npa.gov.tw/#/Heshun Ben Cao Customer Service Hotline: 03-3390041Heshun Ben Cao Customer Service Email: HS@hsmed.co
